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Live online courses that help you build useful products. Interactive, hands-on, practical, in small classes, no fluff.
"Most UX research courses teach you the methods. This course teaches you the job"
"I've taken plenty of UX courses before, but this one felt different from the very first session."
"This course gave me much more confidence in conducting UX research."
Learn how to make useful products with UX research!
An actionable (re)introduction to UX Research for professionals that want to deliver useful products!
For UXers, PMs, QAs, BAs, Devs and entrepreneurs.
September offer includes:
6 x 2hr live hands-on sessions
30 minutes free consulting with me on UXR over Zoom
Facilitation scripts and checklists to use at work
Session recordings
All presentation slides and activities handouts
A small class!
Community access
Course Testimonials
"John doesn't hide the messier truth of working in a product team, which was never really the scope of the class but turned out to be some really useful material. He's honest about how stakeholder pressure, team dynamics and organizational politics shape UX research"
"All my respect goes to John, who managed to make vague concepts and mathematical models much more approachable and understandable.
I would definitely recommend this course to anyone who wants to build practical UX research skills and learn how to make better, more user-centered product decisions."
"I've taken plenty of UX courses before, but this one felt different from the very first session.
Through the real examples and hands-on exercises, UX Research stopped being something abstract and became something I can apply directly in my work.
Thank you, John, for the care and dedication you put into every lesson."
"I'm a Software Engineer with an interest in Product Development and I found a lot of value in this course. The knowledge you gain is 100% essential if you want to create a new product or manage an existing one, because all products are meant to have users.
If you build something that no user wants to use, then you've created waste. Of course, there are ways to eliminate waste and this course will set you on this path.
Also, John is a great example of the above approach as he's highly skilled at measuring feedback and adjusting to it."
"As a software QA engineer, I took this course expecting it to be a useful addition to my skillset. What I gained was a new perspective on my own work.
In QA, I'm used to asking whether a product works as specified. This course taught me to consider not only whether a product works as specified, but also whether it works for the people using it and how to measure that. This is a shift in perspective.
I would recommend this course to anyone looking to build a practical foundation in UX research, regardless of their background."
A UX researcher with a Machine Learning PhD.
I am a software engineer who, a long time ago, became a UXer to help make useful products!
I love building systems as much as educating. I bring my experience of 27+ years in the software industry to my students everywhere.
I recently led the Consensys Platform Team's user research, which produced the open source AskO11y 'AI-powered observability assistant' Grafana plug-in.
In previous projects I have worked mostly in enterprise and finance environments, as well as in mobile telecoms and embedded systems.
I specialise in product discovery and UX measurement and I love both qualitative and quantitative user research as well as team coaching, requirements elicitation and the integration of UX research into software production. I must have conducted thousands of user sessions already.
Believe it or not I have a machine learning PhD as well as a computer communications MSc and BEng from the University of Essex. I am also a Certified Scrum Master (Scrum Alliance CSM) and hold a UX Master Certificate (in UX Research, Interaction Design, and Web Design) from Nielsen Norman Group.
In a previous life I was researching and building content recommender systems with ML, something that seems so current today.
If you are worried about AI and how this reflects in UX research..... I got your back, bring your questions to the course!
Give your email and I will follow up ASAP
During class, you get activities that help you learn and apply ideas immediately. There is zero slop, fillers or theory that you won't find practiced anywhere. I take my learnings from the trenches and package them in courses that have been tested over a decade with my clients. Now they are adapted for online delivery!
This summer I run the first live online cohort of my most popular course and adapted it for online audiences. I will keep improving the courses as more cohorts complete. At this time the cost for courses is still low as I'm working through the early iterations of the course MVPs.
Have a look and see if you want to join us :-)
An actionable (re)introduction to UX Research for professionals that want to deliver useful products!
A series of 5 live 2hr seminars for UXers, PMs, QAs, BAs, Devs and entrepreneurs.
Trial offer includes:
50% lifetime discount on all courses
45 minutes free consulting with me over Zoom
More from course participants of "UX Research for Product Professionals"
"I took this course because AI tools have made it possible for someone like me to actually build a product, and I could see that the hard part was no longer the building.
That turned out to be exactly right. Vibe coding means I can produce something that works in a weekend. Nothing about that tells me whether anyone needs it. This course gave me the part I was missing: how to tell the difference between an assumption and a fact, how to ask questions that get at what people actually do rather than what they say they'd do, and how to measure whether something is usable instead of guessing.
John teaches it in a way that works for people without the background. The sessions were practical, built around real cases, and he made room for the whole group to think out loud rather than just sit through slides. Highly recommended."
"No matter how advanced AI gets, how different the roles become, how the industry shifts from countless variants, I believe that going back to the origins, listening again to the stories that first ignited my curiosity, and playing hands-on with the tools and ideas of UX and User Research was one of the best reality checks and psychological cures I could have given myself at this time.
John is an excellent mentor who gives us real tools to address professional and personal challenges, inside and outside the realm of UXR. He connects the dots with us interactively, going deep into surfacing value for us, is very straightforward, and goes out of his way to make each lesson more masterful and us more intuitive, thoughtful and capable.
The course is honestly an engaging, thought-provoking, practical trial of the fundamentals of UXR and UX thinking.
Our group bonded so well, that we did not want to leave after the sessions and kept asking for more.
Upon completing this course, I feel grounded again in UXR"
"You can find plenty about conducting UX Research online, but through this course's structure you get more than just the theory behind the methods — you get actual thinking tools you can add to your skillset.
What made this experience genuinely valuable was the engagement and participation it created.
John gave space to everyone to ask questions, agree or disagree, and share their own take based on personal experience. Through real examples and hands-on activities, we got to collaborate and learn both from him and from each other.
I'd recommend this course to anyone who wants to think more rigorously and apply what's useful from UX Research methods to their own situation.
Thank you, John, for putting so much care into this course, and to my classmates for making it such an engaging experience."